Terms of Service
Last Updated: March 2026
Welcome to Play The Code®.
These Terms of Service (“Terms”) govern your use of our website and the digital services provided by Sea Star Creative Design Ltd (operating under the brand The Code Games). By registering an account or purchasing our services, you agree to be bound by these Terms.
1. Eligibility & Age Requirements
The Code Games provides digital and physical mission-based experiences. While account ownership is restricted to 18+, minor users aged 13+ may create a player profile independently, and children aged 8–12 may access the game platform under the direct supervision of the primary account holder. Access to our commercial services is governed by the following age-related policies:
Financial Transactions (18+): You must be at least 18 years of age to purchase any product, start a subscription, or conduct any financial transaction on playthecode.com. By completing a purchase, you represent and warrant that you are of legal age to enter into a binding financial contract under the laws of England and Wales.
Account Ownership: The primary account holder—the person responsible for billing, subscription management, and legal compliance—must be a parent, legal guardian, or an adult over the age of 18.
Parental Responsibility: If you are purchasing a mission for a child (the “End User”), you agree to supervise their registration on our game subdomain (missionpi.playthecode.com) and ensure they adhere to our safety guidelines.
2. Legal Entity & Trademarks
Corporate Identity: All commercial activities on this website are conducted by Sea Star Creative Design Ltd, a company registered in England and Wales. Registered office: 288a Carlton Hill, Carlton Nottingham, England, NG4 1GD United Kingdom. Company Registration Number: 13079521.
Trademark Notice: The name “Play The Code” and the associated logo are registered trademarks of Sea Star Creative Design Ltd. These marks are officially recorded in the Intellectual Property Office (IPO) Trademarks Registry. Any unauthorized use of these marks is strictly prohibited under the UK Trade Marks Act 1994.
3. Digital Content & Refund Policy (UK Consumer Rights)
Immediate Access: In accordance with the UK Consumer Contracts Regulations, you acknowledge that by purchasing a Digital Pack, you are requesting immediate access to digital content.
Waiver of Cancellation Right: Your 14-day statutory right to cancel is lost once the digital content is accessed, the download starts, or the unique mission code is activated.
Physical Goods: For physical mission boxes fulfilled via Amazon UK, returns and cancellations are subject to Amazon’s standard UK return policies.
Your statutory right to cancel is lost once the unique mission code is activated and adult supervision is mandatory.
4. User Accounts & Security
You are responsible for maintaining the confidentiality of your account credentials.
Sea Star Creative Design Ltd is not liable for any loss or damage arising from unauthorized access to your account due to your failure to protect your password.
We reserve the right to suspend or terminate accounts that provide false information or violate our safety guidelines.
5. Acceptable Use Policy
You agree not to use the service for any unlawful purpose. You may not attempt to circumvent, disable, or otherwise interfere with security-related features of the platform. Any automated use of the system (bots, scrapers) is strictly prohibited.
6. Service Availability & Modifications
While we strive for 100% uptime, the game is provided “as is” and “as available.” We do not guarantee that the service will be uninterrupted or error-free. We reserve the right to modify, suspend, or discontinue any part of the service (digital content or platform features) with or without notice to maintain system integrity or update game content.
7. Limitation of Liability
To the maximum extent permitted by the laws of England and Wales, Sea Star Creative Design Ltd shall not be liable for any indirect, incidental, or consequential damages arising from the use of our digital or physical products. We are not responsible for any physical injury or property damage incurred during the setup or play of the mission. Adult supervision is mandatory.
8. Intellectual Property
All content, including but not limited to videos, puzzles, character names, and the Play The Code® brand, is the exclusive property of Sea Star Creative Design Ltd. Your purchase grants a limited license for personal, non-commercial use. Redistribution or commercial public display is a violation of the UK Copyright, Designs and Patents Act 1988.
9. Third-Party Links & Services
Our platform may contain links to third-party sites (e.g., Amazon for physical purchases). We do not endorse or assume responsibility for the content or practices of these external sites.
10. Changes to These Terms
We may update these Terms from time to time. We will notify you of any significant changes by posting the new Terms on this page and, where appropriate, by emailing the primary account holder.
11. Governing Law & Jurisdiction
These Terms are governed by the laws of England and Wales. Any dispute arising from these Terms shall be resolved exclusively in the courts of England and Wales.
12. Data Protection and Privacy
How we collect, use, and protect your personal data is set out in our Privacy Policy. By agreeing to these Terms, you acknowledge that your data will be processed in accordance with our Privacy Policy
13. Contact Information
If you have any questions about these Terms, please contact us at hello [ @ ] playthecode.com or via the contact form on our website. We aim to respond to all mission-critical inquiries within 24–48 hours.